This privacy policy sets out how Aequine.ca uses and protects any information that you give Aequine.ca when you use this website. We are committed to maintaining your privacy by protecting your personal information from misuse.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

The different ways we use your information include:

  • Internal record keeping
  • We may use the information to improve our veterinary services and products
  • We may periodically send our newsletter and promotional emails about special offers or other information that we think you may find interesting, using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customise the website according to your interests

Aequine.ca’s information collection methods are standard across the Internet, and include:

1. Newsletter subscription
We invite you to subscribe to our newsletter. To do so, you must provide us with your email. We also ask for your first and last name, which is helpful to us, but you don’t need to comply. The information we collect when you subscribe to our newsletter is for our private use and will not be disclosed to anyone.

2. “Cookies”
Cookies are text files which can be placed in the browser on your computer. Our cookies do not contain personally identifiable information. This feature enables us to measure which areas on this web site are useful, and which areas need improvement.

When you submit information to Aequine.ca, cookies may be used to tailor your experience on our site, for example, by showing you content that we think you might be interested in and displaying content according to your preferences.

3. I.P. Address
An I.P. Address is a special numeric code that is attached to your computer each time you log on to the Internet. Aequine.ca collects data on I.P. Address, but this information is anonymous, and not linked to any personally identifiable information you submit on our web site.

This information may be shared with sponsors, advertisers, and business partners, but will not identify you personally.

Anonymous information enables us to refine this web site with improved services, and to measure the success of advertisements, promotional events and a variety of other marketing efforts created at Aequine.ca.

Aequine.ca can use this anonymous information to improve our veterinary practice and more effectively deliver veterinary services and products that you may need.

Online Quizzes, and Questionnaires
Medical content featured on Aequine.ca is sometimes delivered in the form of brief quizzes or questionnaires. These surveys are intended to help users to understand a particular medical condition involving their horse or other animal.

Web Resources
Some of the medical topics featured on Aequine.ca contain links to external web sites. These links are a courtesy provided for your convenience, and are intended to help you access additional information related to equine health.

In some cases, Aequine.ca will have a relationship with a linked web site. In other cases, there will be no relationship. In either case, we cannot be responsible for the protection and privacy of any information which you provide when visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Aequine.ca’s visitors are encouraged to report any questions and concerns about content on external web sites to Aequine.ca.

Blog
Information and comments visitors disclose in our blog or other public discussion areas are in the public space, and automatically become public information, which can be viewed by other visitors. Visitors should not disclose any information which they would not want others to view.

Security
Aequine.ca subscribes to a web hosting service. An Internet Service Provided (ISP), provides this web site with information storage space on a server.

Aequine.ca works with our ISP to ensure user information is safe and secure. Personal information is stored in a secure data base. Information submitted to our web site from the Internet is secured with encryption technology, and stored in a secure data base.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways,

  • If you have previously agreed to let us use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@aequine.ca.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, or write us at the address listed on our contact page. We will promptly correct any information found to be incorrect.

Modification to this Policy
Aequine.ca may change this policy, but we’ll post any changes here, so be sure to check our site regularly.

This page was last updated on April 9, 2017.

CONTACT US

Allossery Equine Veterinary Services
11499 York Durham Line
Mount Albert, Ontario
L0G 1M0
MON-FRI  8AM-5PM

(289) 338-2068
office@aequine.ca

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